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Send a follow-up questionnaire via email after each job, sale or appointment. Ask customers if they are happy with your service and what
you need to improve. Our system will consolidate the answers into summary reports you can use to monitor your employees and your business. The ease, efficiency and pricing of email follow-ups make them an attractive option.
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Follow-ups
per month |
0 - 25 |
26 - 1000 |
|
Pricing |
FREE
forever |
$15
per month |
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* Call for higher volumes |
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Let a trained professional call customers
after each completed job to make sure they are happy (our
callers are all real people located in the United States). Generally speaking,
personal telephone calls are more powerful than surveys because the customer
service professional can sense discontent in a customer’s
tone of voice and probe deeper when necessary. This type of dialog is impossible with
paper surveys.
|
Pricing
|
$1.29
per call
|
|
*
Includes detailed call documentation |
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Send a thank you card after every job, sales or appointment. Also, maintain top of mind awareness by sending holiday and birthday cards every year. Just set it once and we'll take care of the rest. Combine follow-up cards with other follow-up methods for a truly powerful customer follow-up routine.
 |
Pricing
|
$1.29
per card
(delivered)
|
|
* Includes card, envelope, shipping and handling |
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